Terms and Conditions - Thamesmead Skip Hire
Welcome to Thamesmead Skip Hire. By using our services, you agree to comply with and be bound by the following terms and conditions. Please read them carefully before making a reservation.
1. Booking and Reservation
To reserve a skip, customers must provide accurate and complete information at the time of booking. This includes the type and size of the skip, the delivery address, and the duration of hire.
1.1. Confirmation
Once a booking is made, you will receive a confirmation email detailing your reservation. It is your responsibility to ensure all information is correct.
2. Payment Terms
All payments are due at the time of booking unless otherwise agreed upon. We accept various payment methods, including credit/debit cards and bank transfers.
2.1. Late Payments
Late payments may incur additional charges. If payment is not received within the specified timeframe, your booking may be canceled.
3. Delivery and Collection
Delivery and collection are scheduled based on availability. Customers must ensure that the delivery location is accessible and safe for the placement and removal of the skip.
- Ensure clear access paths for delivery vehicles.
- Notify us of any potential obstacles in advance.
- Be present at the time of delivery and collection.
3.1. Location Restrictions
We reserve the right to refuse delivery to locations deemed unsafe or unsuitable for skip placement.
4. Usage Guidelines
Customers must adhere to the following usage guidelines to ensure safe and responsible skip usage:
- Do not overload the skip beyond its capacity.
- Prohibit the disposal of hazardous materials.
- Ensure that all waste is securely contained within the skip.
4.1. Prohibited Items
The following items are strictly prohibited from being disposed of in our skips:
- Chemicals and hazardous waste
- Electronic appliances
- Medical waste
- Explosives and flammable materials
5. Liability and Insurance
Thamesmead Skip Hire is not liable for any damages or loss arising from the use of our skips. Customers are responsible for ensuring that their waste is disposed of correctly and legally.
5.1. Damages During Delivery
In the event of any damage to property during the delivery or collection of the skip, customers must notify us immediately to address the issue.
6. Termination of Service
We reserve the right to terminate our services at any time if customers fail to comply with our terms and conditions or engage in prohibited activities.
6.1. Refunds
Refunds will be issued on a case-by-case basis, primarily if cancellations are made within the specified timeframe without breaching any terms.
7. Privacy Policy
All personal information collected during the booking process is handled in accordance with our Privacy Policy. We ensure that your data is protected and not shared with third parties without your consent.
7.1. Data Protection
Your personal information is stored securely and used solely for the purpose of providing our services.
8. Governing Law
These terms and conditions are governed by the laws of the jurisdiction in which Thamesmead Skip Hire operates. Any disputes arising from these terms will be subject to the exclusive jurisdiction of the local courts.
8.1. Amendments
We may update our terms and conditions from time to time. Customers will be notified of any significant changes, and continued use of our services constitutes acceptance of the updated terms.
9. Force Majeure
Thamesmead Skip Hire is not liable for any failure to perform its obligations caused by events beyond our reasonable control, including but not limited to natural disasters, war, or pandemics.
9.1. Notification
In the event of a force majeure situation, we will notify customers as soon as reasonably possible regarding any changes to their booking.
10. Severability
If any provision of these terms is found to be unenforceable, the remaining provisions will continue in full effect.
10.1. Validity
The invalidity of any single provision does not affect the validity of the remaining provisions.
11. Entire Agreement
These terms and conditions constitute the entire agreement between Thamesmead Skip Hire and the customer regarding the use of our services.
11.1. Supersession
Any prior agreements, understandings, or representations related to the services are superseded by these terms.